Privacy Policy

This Privacy Policy explains how AKA The Gym (“AKA”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit our website, join our early-access list, or otherwise contact us.

We aim to handle personal information in line with the New Zealand Privacy Act 2020.

1. Who we are

AKA The Gym is a fitness facility coming to Mt Albert, Auckland, New Zealand.

For privacy questions, contact us at info@akathegym.co.nz.

2. Information we collect

Depending on how you interact with us, we may collect:

• Name
• Email address
• Phone number
• Enquiry or message details you choose to send us
• Basic technical information such as browser type, device type, approximate location derived from IP address, pages viewed, and referral source

We do not ask for payment card details through this coming-soon website.

3. How we collect information

We may collect personal information when you:

• Join our early-access or enquiry list
• Contact us by email or other means
• Use our website

Early-access and enquiry forms on this site are provided through GymMaster, our gym management software provider. When you submit a form, the information you enter is collected by us and processed via GymMaster’s systems.

4. How we use your information

We use personal information to:

• Respond to enquiries and early-access registrations
• Send opening updates, membership information and related communications about AKA The Gym
• Operate, maintain and improve our website and services
• Meet legal and regulatory obligations
• Protect our rights, property and users

We will not sell your personal information.

5. Sharing your information

We may share personal information with trusted service providers who help us run our business, including:

• GymMaster (gym management and enquiry form processing)
• Website hosting and infrastructure providers
• Professional advisers where reasonably necessary (for example legal or accounting advisers)

We may also disclose information if required by law, court order, or to protect the safety of people or property.

Some providers may store or process information outside New Zealand. Where that happens, we take reasonable steps to ensure your information is protected in a way that is comparable to New Zealand privacy standards, where required.

6. Cookies and website analytics

Our website may use cookies or similar technologies that are needed for the site to function, or to understand how the site is used.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

7. How we store and protect information

We take reasonable technical and organisational steps to help keep personal information secure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. How long we keep information

We keep personal information only for as long as we need it for the purposes set out in this policy, or as required by law. When it is no longer needed, we take reasonable steps to delete or anonymise it.

9. Your rights

Under the Privacy Act 2020, you may request access to personal information we hold about you, and ask us to correct it if it is inaccurate.

To make a request, email info@akathegym.co.nz. We may need to verify your identity before responding.

If you are not satisfied with how we handle your privacy request, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

10. Marketing communications

If you join our early-access list or ask to hear from us, we may contact you about AKA The Gym openings, membership updates and related news. You can ask us to stop these communications at any time by emailing info@akathegym.co.nz, or by using any unsubscribe option included in a message.

11. Children

This website is not directed at children. We do not knowingly collect personal information from children under 16 through this site. If you believe we have collected such information, please contact us so we can take appropriate steps.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated “Last updated” date.

13. Contact us

AKA The Gym
Mt Albert, Auckland, New Zealand
Email: info@akathegym.co.nz